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FAQ

Where is the club located?
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The Moon Room is located inside the Summit and is located on the corner of 19th and Blake St in downtown Denver. We are 1 block from Coors Field. Physical address is  1902 Blake Street, Denver, CO 80202.

Where can I buy tickets?
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Tickets are available for all Moon Room shows at  www.ticketfly.com or from our website at www.sodajerkpresents.com. For in person purchases you may go to the Summit box office located 1902 Blake Street in downtown Denver. The box office is open Monday through Friday 11am-5pm and any night there is a show. Tickets are also available at the Marquis Theater and Black Sheep box office any night they are open for a show. There is a $2.00 service fee per ticket and the box office is CASH ONLY. We offer no service fees on all tickets at our box office every FRIDAY.

Do I need ID to enter the venue?
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An ID is only required if you plan on drinking alcohol. Because we allow underage patrons in the venue, we take checking IDs very seriously. In compliance with CO laws, anyone 21 and older who plans on drinking alcohol will have to show a valid, (not expired), government issued photo ID, no matter how old you think you may look. Anyone without proper ID, regardless of age, will be treated as under 21 and will not be allowed to buy, hold, or drink alcohol. This policy is strictly enforced and any violation will result in immediate ejection from the venue.

Is there re-entry once I am inside?
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Re-entry is allowed for patrons over 21 ONLY. If you are under 21 and you leave the venue, you will not be allowed back into the building without a new ticket.

Can I bring my camera?
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It depends on each individual artist or performer's policies. Usually, small point-and-shoot cameras and mobile phone cameras are allowed to be used without flash. Cameras with removable lenses on them are considered to be professional length, and are not allowed to be brought into the venue, unless artist has given prior approval to individual. Security will ask guests to leave such cameras in their cars. Audio or video recording is also almost never allowed at concerts unless otherwise noted.

Is there seating?
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All shows are general admission standing room only unless otherwise noted. We do have a limited amount of bar tables and stools available on a first come first serve basis.

Can I bring my own chair?
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Unfortunately, as a matter of safety for all our guests, you will not be able to bring your own chair.

What time should I get there if I want to sit?
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We suggest you be in line before doors open. Keep in mind that no matter how early you line up there may already be people ahead of you in line, and you are not guaranteed any particular spots inside.

Do you have a dress code?
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No shoes, no shirt, no dice. We also suggest you don’t wear open toe shoes (sandals, flip flops, etc.)

Do you have a coat check?
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We do not offer coat check at the Moon Room.

Can I smoke in the club?
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No. Colorado has an indoor smoking ban. However, as long as you’re over 21, re-entry is allowed so you’re welcome to step out for a smoke break.

Is the time listed door time or show time?
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 The time listed on each show is the door time, the show will start shortly thereafter.

Is there food?
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YES! The Moon Room has a fantastic menu with a great variety of options. The Moon Room is also home to the first dine-in Marquis Pizza experience. 

Where is the best place to park?
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$5 covered parking is available at the Guaranty Bank Garage on 18th & Market St.  Click here for details.

Is the venue handicapped accessible?
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Yes, Moon Room is handicapped accessible. If you need early entry or any kind of help, please consult security personnel at the front door upon arrival to the venue for assistance.

If a show says sold out, is it really sold out?
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Yes, it is really sold out and no more tickets will be released.

Can you suggest a hotel?
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Does the Moon Room have an e-mail list? How can I be included?
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Yes. We send out weekly e-mail updates that include information on just- announced shows, yet-to-be-advertised shows, exclusive pre-sales, and warnings when certain shows are about to sell out. If you wish to be included please sign up using the textbox located at the top of our home page.

When do you announce new shows?
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What happens if my event is cancelled or postponed?
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 If your event is cancelled please return to the point of purchase for refunds. If you purchased tickets online, your credit card will be automatically refunded within one week of the cancellation. If your event is postponed, you will be given the option to refund your tickets or if you choose to attend the rescheduled date, your tickets will be honored on the rescheduled date.