Where is the club located?
A: The Moon Room is located inside the Summit Music Hall and is located on the corner of 19th and Blake St in downtown Denver. We are 1 block from Coors Field. Physical address is 1902 Blake Street, Denver, CO 80202.
Where can I buy tickets?
A: Tickets are available for all Moon Room shows at www.ticketfly.com or from our website at www.sodajerkpresents.com. For in person purchases you may go to the Summit Music Hall box office located 1902 Blake Street in downtown Denver. The box office is open Monday through Friday 11am-5pm and any night there is a show. Tickets are also available at the Marquis Theater and Black Sheep box office any night they are open for a show. There is a $2.00 service fee per ticket and the box office is CASH ONLY. We offer no service fees on all tickets at our box office every FRIDAY.
Do I need ID to enter the venue?
A: An ID is only required if you plan on drinking alcohol. Because we allow underage patrons in the venue, we take checking IDs very seriously. In compliance with CO laws, anyone 21 and older who plans on drinking alcohol will have to show a valid, (not expired), government issued photo ID, no matter how old you think you may look. Anyone without proper ID, regardless of age, will be treated as under 21 and will not be allowed to buy, hold, or drink alcohol. This policy is strictly enforced and any violation will result in immediate ejection from the venue.
Is there re-entry once I am inside?
A: Re-entry is allowed for patrons over 21 ONLY. If you are under 21 and you leave the venue, you will not be allowed back into the building without a new ticket.
Can I bring my camera?
A: Regular digital point & shoot cameras are fine but absolutely no SLR, detachable lens, or professional type cameras will be allowed inside the venue. Absolutely no video recording devices of any kind will be tolerated without prior permission from the venue and band.
Is there seating?
A: All shows are general admission standing room only unless otherwise noted. We do have a limited amount of bar tables and stools available on a first come first serve basis.
Can I bring my own chair?
A: Unfortunately, as a matter of safety for all our guests, you will not be able to bring your own chair.
What time should I get there if I want to sit?
A: We suggest you be in line before doors open. Keep in mind that no matter how early you line up there may already be people ahead of you in line, and you are not guaranteed any particular spots inside.
How do I book my band?
A: Please contact email@example.com for all booking inquiries. Please provide as much information as possible about what you are looking for. Please do not send physical materials to the venue.
Do you have a dress code?
A: No shoes, no shirt, no dice. We also suggest you don’t wear open toe shoes (sandals, flip flops, etc.)
Do you have a coat check?
A: We do not offer coat check at the Moon Room.
Can I smoke in the club?
A: No. Colorado has an indoor smoking ban. However, as long as you’re over 21, re-entry is allowed so you’re welcome to step out for a smoke break.
Is the time listed door time or show time?
A: The time listed on each show is the door time, the show will start shortly thereafter.
Is there food?
A: YES! The Moon Room has a fantastic menu with a great variety of options. The Moon Room is also home to the first dine-in Marquis Pizza experience. The menu can be viewed here.
Where is the best place to park?
A: $5 covered parking is available at the Guaranty Bank Garage on 18th & Market St. Click here for details.
Is the venue handicapped accessible?
A: Yes, Moon Room is handicapped accessible. If you need early entry or any kind of help, please consult security personnel at the front door upon arrival to the venue for assistance.
If a show says sold out, is it really sold out?
A: Yes, it is really sold out and no more tickets will be released.
Can you suggest a hotel?
A: There are many hotels within walking distance to the area, but we recommend:
- The Curtis Hotel
- 1405 Curtis Street Denver, CO 80202
- The Oxford Hotel
- 1600 17th Street Denver, CO 80202
Does the Moon Room have an e-mail list? How can I be included?
A: Yes. We send out weekly e-mail updates that include information on just- announced shows, yet-to-be-advertised shows, exclusive pre-sales, and warnings when certain shows are about to sell out. If you wish to be included please sign up using the textbox located at the top of our home page.
Does the Moon Room have a text club?
A: Yes, please text “SODAJERK” to 91944 or sign up here to be the first to know about free ticket offers, exclusive presales, and new show announcements.
When do you announce new shows?
A: Depending on bands’ booking and promotions schedules, new shows are announced all the time. New shows will appear on Moon Room website as soon as they are announced.
What happens if my event is cancelled or postponed?
A: If your event is cancelled please return to the point of purchase for refunds. If you purchased tickets online, your credit card will be automatically refunded within one week of the cancellation. If your event is postponed, you will be given the option to refund your tickets or if you choose to attend the rescheduled date, your tickets will be honored on the rescheduled date.
Why didn’t you answer my question?
A: Feel free to call us at 303-487-0111 during office hours 10:00am to 5:00pm Monday through Friday.