|Moon Room Frequently Asked Questions
|Where can I buy tickets?
A: Tickets are available for all Moon Room shows at www.ticketweb.com and at the box office located in the Summit Music Hall at 1902 Blake Street in downtown Denver. The box office is open Monday through Friday 11am-5pm and any night there is a show. There is a $2.00 service fee per ticket and the box office is CASH ONLY.
Can I bring a camera or video camera?
A: Regular digital point & shoot cameras are fine but absolutely no SLR, detachable lens, or professional type cameras will be allowed inside the venue. Absolutely no video or audio recording devices of any kind are allowed.
Is there seating?
A: All shows are general admission standing room only unless otherwise noted. We do have a limited amount of booths and stools.
How do I book my band?
A: Please contact firstname.lastname@example.org for all booking inquiries. Please provide as much information as possible about what you are looking for. Please do not send physical materials to the venue.
Is the time listed door time or show time?
A: The time listed on each show is the door time, the show will start shortly thereafter.
Is there food?
A: Moon Room at Summit has a fully functioning kitchen featuring an extensive menu of delicious items available for purchase during the show. The Moon Room at Summit is also home to the first dine-in Marquis Pizza experience.
Where is the best place to park?
A: Metered parking and pay lots are available surrounding the building ranging in price.
Is the venue handicapped accessible?
A: Yes, Moon Room at Summit is handicapped accessible. If you need early entry or any kind of help, please consult security personnel at the front door upon arrival to the venue for assistance.
If a show says sold out, is it really sold out?
A: Yes, it is really sold out and no more tickets will be released.
What happens if my event is cancelled or postponed?
A: If your event is cancelled, please return to the point of purchase for refunds. If you purchased tickets online, your credit card will be automatically refunded within one week of the cancellation. If your event is postponed, you will be given the option to refund your tickets or if you choose to attend the rescheduled date, your tickets will be honored on the rescheduled date.